Customer Service Representative with German

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Plný úvazek
Práce z domu
Flexibilní pracovní doba
Práce pouze na pracovišti
Zveřejněno
Kontaktní osoba
Referenční číslo
13-6-408308-1
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Popis pozice

We are seeking for English and German speakers with customer service background and willingness to learn.

Your new Customer Service Representative with German role will include:

  • Taking care of an assigned portfolio of customers
  • Assisting customers with how-to’s
  • Handling customer service inquiries and issues via telephone or email
  • Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
  • Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
  • Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
  • Supporting the customer during the entire order to cash process
  • Maintaining and managing relationships with them
  • Solving possible issues and giving advice if needed

Contract: 1 year

Start: immediately

Location: Prague 3

Požadavky
  • Fluent ENGLISH and GERMAN
  • Being professional and having a positive attitude is desired
  • Good communication skills are essential!
  • Previous experience from customer service B2B for German and central European markets
  • Ability to work under pressure
  • Being an independent and responsible person
  • Ability to work effectively either alone or as part of a team
  • Excellent and effective organizational and time management skills
Benefity
  • 5 weeks of vacation
  • Annual bonus
  • Meal allowance
  • Training and courses
  • Other benefits
Další informace
Více podobných pozic naleznete na https://www.grafton.cz/cs/job-search
Tato pozice je archivovaná
Tato pozice je archivovaná