Customer Service Team Manager with French

Lokalita
Druh pozice
Plný úvazek
Práce z domu
Flexibilní pracovní doba
Částečná práce z domu
Zveřejněno
Kontaktní osoba
Referenční číslo
20-6-409513-1
Tato pozice je archivovaná
Tato pozice je archivovaná
Popis pozice

Are you an experienced team leader speaking fluently in English and French?

We seek professionals with direct experience with the Customer Service department/Order management and Team leadership experience in an international environment.

Is it you? :) Send us your CV!

Your responsibilities will be:

  • Customer Service Team Leadership
  • Monitor operations and perform troubleshooting
  • Review customer communication processes and identify improvement
  • Maintain relationships with various stakeholders
  • Collect customer feedback and provide status reports, deriving customer focus strategies
  • Ensure customer satisfaction
Požadavky
  • Team management experience, strong leadership abilities
  • Experience in customer service/order management
  • Strong team-orientation, customer-orientation
  • Excellent communication skills, negotiation skills
  • Goal orientation, problem solving skills
  • Fluency in English and French
  • SAP knowledge is an advantage
Benefity
  • possibility of home office
  • contribution into retirement plan
  • meal allowance
  • 5 weeks of holiday
  • sick days
  • Multisport card
  • Cafeteria
  • friendly environment
Další informace
Více podobných pozic naleznete na https://www.grafton.cz/cs/job-search
Tato pozice je archivovaná
Tato pozice je archivovaná