Do you have some experience in customer service or IT support?

Do you want to learn more?

Would you like to work daily with a complex program, learn it and share your knowledge with the company's B2B clients?

Do you speak English and Dutch?

The company is all about professional growth; this position is just the beginning of your path.

These will be your daily responsibilities:

• Serving as product support for the company's B2B clients
• Resolving customers' cases and attending to their needs
• Identification and documentation of technical issues, product solutions
• Empathetic approach toward customers and their needs
• Escalation of more complex issues
• Contribution to project management of product solutions, process improvements, troubleshooting
• Not only escalating issues, but also resolving them! We are looking for a problem-solver