Can you speak fluent German and English?

Are you interested in the IT field?

Would you like to be a part of a successful company based in Prague?

If so, this might be the right job opportunity for you!

As an IT Service Desk Analyst, your daily responsibilities will be:

• Communication via phone and e-mail with customers/colleagues from Asian countries
• Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
• Forwarding the completed IT requests to the 2nd level of IT support
• Updating data into the database
• Working with IT service Desk tools on a daily basis
• Cooperating with other departments and colleagues