This company is truly multinational and multicultural. You will melt easily into their dynamic and friendly environment thanks to the support and provided induction. It will also offer you a lot of options to grow and develop!

Should you already have previous experience from B2B Customer Care, and should you speak English and German fluently, hesitate no more and send us your CV!

Your new role will include:

• Taking care of an assigned portfolio of customers
• Managing escalation calls from customers or from Customer Service agents
• Solving possible issues and giving an advice if needed
• Establishing and maintaining effective working relationships with co-workers, supervisors and customers
• Performing day-to-day administrative tasks on request such as maintaining records and process paperwork
• Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
• Supporting the customer during the entire order to cash process
• Maintaining and managing relationships with them