Position: Senior CUSTOMER CLAIMS SPECIALIST – German Speaker

Do you have practical knowledge of finance/ customer service/ supply chain, along with familiarity with SAP?

If so, we’d love to receive your CV!

Job Type: Full-time / HPP

Work Environment: Multinational company with a collaborative and friendly culture. Customer satisfaction is our top priority.

In this role, you will:

• Manage customer claims, debit notes, and disputes according to established procedures
• Investigate claims in a timely manner, gathering the necessary information to approve or decline them
• Promote strong communication and collaboration across accounts receivable, customer service, finance, and other teams
• Digitally organize and store completed claims forms, documentation, and proof of deliveries
• Issue credit notes without delay