Customer Account Specialist with Spanish

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Location
Industry
Contract Type
Full-time
Work from home
Flexible work hours
Work at the workplace only
Published
Reference
13-6-408328
This position is archived.
This position is archived.
Job description

We are seeking for English and Spanish speakers with customer service background and willingness to learn.

Your new Customer Account Specialist with Spanish role will include:

  • Taking care of an assigned portfolio of customers
  • Assisting customers with how-to’s
  • Handling customer service inquiries and issues via telephone or email
  • Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
  • Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
  • Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
  • Supporting the customer during the entire order to cash process
  • Maintaining and managing relationships with them
  • Solving possible issues and giving advice if needed

Contract: 1 year with a possibility of prolongation

Start: immediately

Location: Prague 3

Requirements
  • Fluent ENGLISH and SPANISH
  • Being professional and having a positive attitude is desired
  • Good communication skills are essential!
  • Previous customer service work experience or administration
  • Ability to work under pressure
  • Being an independent and responsible person
  • Ability to work effectively either alone or as part of a team
  • Excellent and effective organizational and time management skills
Benefits
  • 5 weeks of vacation
  • Annual bonus
  • Meal allowance
  • Training and courses
  • Other benefits
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.