Customer Care with Czech and German

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Location
Industry
Contract Type
Full-time
Salary
45 000 Kč
Work from home
Partial work from home
Published
Reference
20-6-402279-3
This position is archived.
This position is archived.
Job description

Are you seeking a full time job which consists of customer care of German-speaking clients?

Day to day responsibilities may include, but are not limited to:

  • Help customers process their orders and answer questions related to their orders (by phone and email)
  • Communicate with customers via live chat
  • Receive telephone queries
  • Update customer records in our internal system
  • Monitor customer feedback to improve the internal processes
Requirements

What do we expect?

  • Fluency in German (C1) and Czech (B2+)
  • Excellent communication skills
  • People-orientation
  • Attention to detail
  • Eagerness to learn
Benefits

What do we offer?

  • Home office
  • Contribution to Life and Pension insurance
  • Language Courses
  • Meal vouchers
  • Multisport Card
  • Teambuilding activities
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.