Customer Care Specialist with German

This job offer is no longer available. Take a look at the offers you can continue to choose from.
Location
Praha
Industry
Customer service
Contract Type
Full-time
Work from home
Flexible work hours
Partial work from home
Published
Contact
Dvořák Adam
Reference
20-6-408075-2
This position is archived.
This position is archived.
Share this Job
Job description

Are you a German speaker keen on working with people? :)

Great! Then become one of us - Customer Care Specialist!

Your daily responsibilities will be:

  • Daily communication with customers in German via phone or mail
  • Answering all of the customer's inquires
  • Working with company system according to company parameters
  • Adding new customers into the company system
  • Being ready to calm down customers if needed
  • Administrative and ad-hoc tasks
Requirements
  • Strong command of German and English (C1 level)
  • SAP ERP experience is an advantage; similar order processing ERPs such as Oracle etc. are also considered
  • Previous customer service experience is an absolute must (ideally SSC environment)
  • Communication and interpersonal skills
  • Strong PC skills (MS Office, ERP)
  • Stress resistant, ability to work independently
  • Team spirit
Benefits
  • 5 weeks of holidays
  • Sick days
  • Flexible working hours
  • Home Office possibilities
  • Meal vouchers
  • Referral bonuses
  • Multisport card
  • Refreshment in the office
  • Professional and personal development
  • Developing of linguistic skills
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
Share this Job
This position is archived.
This position is archived.