Customer Service with German

Location
Praha
Industry
Customer service
Contract Type
Full-time
Work from home
Partial work from home
Published
Contact
Ostřanská Tereza
Reference
20-6-408956-1
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Job description

We are seeking a new addition to join a German-speaking team of assistance coordinators!

Your key responsibilities will be:

  • Handling incoming calls from travelers seeking assistance or medical attention
  • Close cooperation with medical advisors all around the world
  • Answering queries based on company guidelines
Requirements

What you already have:

  • Command of German (C1+)
  • Command of English (C1)
  • Excellent communication skills
  • Customer-orientation
  • Ability to handle stressful situations
  • Time flexibility (working in shifts)
Benefits

What we offer:

  • Financial bonuses
  • Home Office
  • Multisport card
  • Meal allowance
  • Contribution to language courses
  • Pension fund contribution
  • Sick days
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
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