CUSTOMER SUPPORT - French market

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Location
Praha
Industry
Customer service
Contract Type
Full-time
Salary
45 000 - 50 000 Kč
Work from home
Partial work from home
Published
Contact
Team Assistant
Reference
13-6-407911-2
This position is archived.
This position is archived.
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Job description

Are you interested in customer service and administration? Are you fluent in French and English? Would you like to become a part of an international company? Then this job might be the perfect choice for you!

What is your role going to look like?

  • Together with your team members you will be supporting French speaking market
  • Act as a primary point of contact for our clients and commercial teams
  • Big part of your day will be order management- receiving, monitoring, and processing customer orders in SAP.
  • You will also handle complaints or any other requests from our clients
  • You can expect receiving requests primarily via email (CRM) or phone

Location: Prague - Palmovka

Start: immediately

Salary: 45 - 50 000 CZK/month

Requirements
  • Native level of French and fluent level of English language
  • Customer centric approach
  • Good communication skills (efficient, friendly and positive)
  • Curiosity and drive for continuous improvement
  • Experience or ability to learn CRM and ERP tools
  • Organizational skills and attention to details
Benefits
  • possibility of home office
  • contribution into retirement plan
  • meal allowance
  • 5 weeks of holiday
  • sick days
  • Multisport card
  • Cafeteria
  • friendly environment
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
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This position is archived.
This position is archived.