CUSTOMER SERVICE * ADMINISTRATION *TOP COMPANY * INTERNATIONAL *
Your role will be pro-active, varied and communicative:
- Responsibility for Customer Service supporting one of the European business units
- Order entry and customer claims process
- Maintain high customer service levels
- Participate in cross-functional process improvement initiatives
- Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
- Monitor and report Key Performance Indicators (KPIs)