MULTILINGUAL CUSTOMER SUPPORT | PART-TIME | UP TO 220 CZK/HOUR | BRNO

Location
Industry
Contract Type
Part-time
Temporary
Salary
180 - 220 Kč
Work from home
Flexible work hours
Partial work from home
Published
Reference
16-6-412449
Job description

We are growing! Are you a student looking for a part-time job with an international team in Brno? Do you have strong language skills and an interest in technology? We have the perfect opportunity for you!

What we’re looking for:

  • Are you fluent in English (both written and spoken) at a professional level?
  • Do you speak any other European or global language at a conversational level (at least B2)?
  • Do you have previous experience in customer service or a similar role?
  • Are you tech-savvy, able to multitask, and work well under pressure?
  • Do you have a passion for helping others and communicating via chat?

If you said yes to most of the above, we want you to join us!

As a Multilingual Customer Services Specialist, you’ll be part of a Proctoring team in Brno, providing support to customers taking technical exams. Your main tasks will include:

  • Supervising online exams and communicating with participants via chat
  • Ensuring exams start and finish on time
  • Validating the identity of candidates and following strict protocols
  • Providing real-time technical assistance and troubleshooting for exam participants
  • Following our communication guidelines and company policies

This is a great opportunity to work in a global IT environment, enhance your language skills and gain new experience in a technical and customer-facing role!

Details:

Start Date: April/May 2025 (or sooner)

Contract: Part-time (temporary staff via Grafton)

Location: Brno - Technological Park

Send us your CV and fill out the application form! We’re excited to hear from you!

Requirements

☑ Excellent English (written and verbal communication skills at least on the level C1)

☑ Second foreign language as Dutch, Polish, Germanm, Italian, Chinese, Japanese... at least at a communicative leve (min. B2)

☑ Possibility to work in 8 hour shifts according to the schedule from 7:30, 8:00, 10:00, 13:00 (shifts are assigned 14 days ahead)

☑ Residence in CZ or VISA

☑ Technical troubleshooting skills

☑ Multi-tasking skills

☑ Responsibility and caring

☑ A team player and a professional approach to work

Benefits

☑ incentive wage up to 220 CZK/hour

☑ vacation 5 weeks

☑ work in an international IT company

☑ great colleagues from different parts of the world

☑ refreshments at the workplace

☑ extra pay CZK 1200,- for working on public holidays

Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search